Privacy Policy

This Privacy Policy explains how Pickle.lk collects, uses, stores, and protects information when you visit our website, subscribe to our newsletter, submit a business listing, submit a coach directory listing, contact us, or interact with our content.

Pickle.lk is a Sri Lankan company and operates the website pickle.lk.

1. Information We Collect

Pickle.lk may collect information in the following ways.

Newsletter and Contact Information

When you subscribe to our newsletter, contact us, or sign up to receive updates, we may collect:

• Name
• Email address

Business Listing Information

When you submit a business, court, equipment provider, event organiser, club, facility, or related pickleball listing, we may collect information such as:

• Business name
• Contact person's name
• Email address
• Phone number
• Business address or location
• Website or social media links
• Description of the business or service
• Photos, logos, or other submitted media
• Opening hours, facilities, pricing, availability, or booking details
• Any other information submitted through the listing form

Coach Directory Information

When you submit a coach listing, we may collect information such as:

• Coach name
• Email address
• Phone number
• Location
• Coaching experience
• Any other information submitted through the coach listing form

Technical Information

When you visit Pickle.lk, we may automatically collect basic technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website
• Cookies and analytics data

2. How We Use Your Information

We may use your information to:

• Send newsletters and updates about pickleball in Sri Lanka
• Respond to messages or inquiries
• Review, verify, approve, edit, or publish business listings
• Review, verify, approve, edit, or publish coach directory listings
• Display relevant listing information on Pickle.lk
• Help users find courts, coaches, businesses, equipment providers, events, and pickleball-related services
• Contact listing owners or coaches about their submissions
• Improve the website, content, directory, and user experience
• Measure website traffic and content performance
• Prevent spam, fraud, abuse, inaccurate listings, or misuse of the website
• Comply with legal obligations

3. Public Listing Information

If you submit a business listing or coach listing, some of the information you provide may be published publicly on Pickle.lk.

This may include:

• Business or coach name
• Location
• Contact details provided for public use
• Website and social media links
• Photos, logos, or profile images
• Description of services
• Facilities, pricing, opening hours, and availability
• Other listing information intended for public display

Do not submit information that you do not want to appear publicly.

Pickle.lk may edit, format, moderate, reject, or remove listings at its discretion.

4. Newsletter Communications

If you subscribe to our newsletter, we may send you emails about:

• Pickleball news in Sri Lanka
• Court and coach updates
• Tournament and event announcements
• Pickle.lk articles and guides
• Offers or promotions related to pickleball, where relevant

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Third-Party Forms and Service Providers

Pickle.lk may use third-party tools, including Airtable, to collect listing submissions and manage information.

When you submit information through an embedded or linked third-party form, your information may also be processed by that third-party service provider according to its own privacy practices.

We may also use service providers for:

• Website hosting
• Email newsletters
• Analytics
• Form submissions
• Data storage
• Security and spam prevention

These providers may process information only as needed to provide their services to us.

6. Cookies and Analytics

Pickle.lk may use cookies and similar technologies to improve the website, understand visitor behaviour, measure traffic, and support advertising or content performance.

We may use third-party analytics tools such as Google Analytics or similar services.

You can usually disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

7. Advertising and Sponsored Content

Pickle.lk may display advertising, sponsored content, affiliate links, paid promotions, featured listings, or sponsored directory placements from courts, coaches, equipment sellers, event organisers, clubs, facilities, or other businesses.

Advertisers may receive general performance information, such as page views, click numbers, or campaign performance.

We do not sell your personal information to advertisers.

8. Sharing Your Information

We may share your information with:

• Service providers who help operate Pickle.lk
• Newsletter and email service providers
• Analytics providers
• Form and database providers
• Hosting and security providers
• Courts, coaches, businesses, or event organisers, where you request an introduction or submit information for public listing
• Legal or regulatory authorities, where required by law

We do not sell your personal information.

9. Data Storage and Security

We take reasonable steps to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, form, database, email system, or online service can guarantee complete security.

10. International Service Providers

Some of our service providers may store or process data outside Sri Lanka.

Where this happens, we will take reasonable steps to ensure that your information is handled securely and in line with applicable data protection requirements.

11. Your Rights

Depending on applicable law, you may have rights over your personal information, including the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent for newsletter communications
• Object to certain uses of your data
• Request that we stop or restrict certain processing

To exercise your rights, contact us using the details below.

12. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

Newsletter subscriber information will be kept until you unsubscribe or request deletion.

Business and coach listing information may be kept for as long as the listing remains active, useful, or relevant to Pickle.lk, unless removal is requested or required by law.

13. Accuracy of Submitted Information

If you submit a business listing or coach listing, you are responsible for ensuring that the information you provide is accurate, lawful, and up to date.

You should not submit information about another person or business unless you have permission to do so.

Pickle.lk may remove or refuse listings that appear inaccurate, misleading, promotional in a harmful way, unlawful, or inappropriate.

14. Third-Party Links

Pickle.lk may link to third-party websites, WhatsApp groups, social media pages, courts, coaches, shops, event organisers, payment providers, or other services.

We are not responsible for the privacy practices, content, security, or accuracy of third-party websites or services.

15. Children's Privacy

Pickle.lk is not intended to collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without appropriate consent, we may delete that information.

16. Future Features

Pickle.lk may introduce additional features in the future, such as reviews, ratings, event registration, equipment listings, community listings, bookings, payments, or online purchases.

If we introduce features that require additional personal information, we will update this Privacy Policy before or when those features are launched.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised effective date. Continued use of Pickle.lk after changes are posted means you accept the updated Privacy Policy.

18. Contact Us

For privacy questions, requests, corrections, listing removals, or complaints, contact:

Pickle.lk
Email: hello@pickle.lk